IBM Support Assistant (ISA) 5.0 Tech Preview introduces the next generation of IBM’s popular problem determination and troubleshooting platform. This new, complimentary release provides the richest tools and functions you need to perform root-cause analysis and enhance your productivity.
- Case Management – simplify the organization of your problem determination investigation
- File Management – enhanced capabilities to help you search through files quickly
- Tools – automated analysis tools to generate reports and assist you in problem discovery
- Intuitive web UI – with an emphasis on simplicity, you can easily open a browser to access the ISA application
- Server-based application – install ISA once and collaborate with multiple team members. Analysis processing can now be off-loaded from your desktop!
- Single-user desktop – run the ISA application on your desktop if you prefer a single-user mode